What is your returns policy?

If you have any problems with our products, or if you want to return wrongly ordered products, you must first contact us:

  • By phone - 0404 32744
  • By email -

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

We will either replace the product for you or offer you a full refund. Whatever the problem, we’ll stay with it until it is resolved and you are satisfied.

Any damage to goods shall be responsibility of the customer.

NOTE: For reasons of personal hygiene, we can not accept returns of any opened clothing, respirators, face masks or associated items. 

Published in Frequently Asked Questions
More in this category: « Notification of damaged or missing products? How can I sign up for the newsletter? »
back to top

CaterSafe Ireland

CaterSafe is an established, Irish owned company, offering the complete solution for all your cleaning, hygiene, laundry and janitorial needs. We supply a comprehensive range of reputable products at keen prices to meet all your cleaning and detergent needs.

Serving a wide range of customers in the following sectors: Hospitals & Nursing Homes, Schools & Colleges, Bars & Restaurants, Commercial and Institutional Catering, Hotels & Hospitality, OPL & Commercial Laundries.

Newsletter Subscription

Contact Information

  • Address: Unit 6 Charvey Way Business Park, Charvey Lane, Rathnew, Co. Wicklow, A67 Y892.
  • Tel: (0404) 32744
  • Fax: (0404) 32745
  • Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.  
  • facebook